Supportio Fernunterstützung

Hilfe ist nah. Wo immer Sie arbeiten.

Schneller Computerzugriff zur Lösung technischer Aufgaben — einfach für Benutzer und praktisch für Fachkräfte.

Windows 10/11 · 64-bit · Version 1.0.0

Choose your path

Start in the way that fits your task

Für Benutzer

Benötigen Sie Hilfe von einem Systemadministrator?

Laden Sie Supportio Host herunter, starten Sie die Datei und teilen Sie ID und temporäres Passwort.

1Herunterladen 2Starten 3ID teilen
Für Windows herunterladen Aktuelle Version 1.0.0
Für IT-Fachkräfte

Sind Sie Systemadministrator?

Melden Sie sich an, um Benutzer zu unterstützen und Geräte zu verwalten.

  • Alle Verbindungen an einem Ort
  • Schnellzugriff per ID
Im System anmelden
Capabilities

Everything needed for remote control

A focused toolkit for connecting to Windows computers, viewing the screen and helping a user remotely.

Remote desktop

View the remote Windows screen and work with it through the active session.

ID and password access

Connect with a persistent device ID and the current temporary password.

Mouse and keyboard control

Input is relayed only inside an active session with explicit input permission.

UAC workflow

Installed Host mode supports switching to the Windows secure desktop for UAC.

Responsive display

The viewer adapts the remote frame to the workspace while preserving input coordinates.

Session control

The Host shows active state and provides a visible action to end the connection.

Einfacher Ablauf

Verbinden ohne unnötige Schritte

Der Benutzer behält die Kontrolle, während der Spezialist alles für schnelle Hilfe erhält.

  1. 01

    Supportio Host starten

    Die App zeigt eine eindeutige ID und ein temporäres Passwort.

  2. 02

    Daten weitergeben

    Der Administrator erstellt damit eine sichere Sitzung.

  3. 03

    Hilfe erhalten

    Der Spezialist verbindet sich und löst das Problem aus der Ferne.

Product in action

Work with the remote computer as if it were in front of you

The workspace keeps connection details, the remote screen and session controls in one clear view.

Supportio Admin DESKTOP-OFFICE · 482 913 225 Session connected
100%Ctrl + Alt + Del⛶Disconnect

A representative interface composition based on the current Host and web workspace. Real product screenshots will replace it when available.

Zugriffskontrolle

Ihr Computer bleibt unter Ihrer Kontrolle

Für die Verbindung sind Geräte-ID und aktuelles temporäres Passwort erforderlich. Sie können die Sitzung sehen und beenden.

Encrypted transport

Supportio uses HTTPS and WebSocket over TLS for public connections.

Connection credentials

The server validates the device ID and current temporary password before a session starts.

Permission checks

Screen and input messages are accepted only for the active session owner and allowed direction.

Visible session state

The user can see an active connection and end it from the Host application.

For support teams

A professional workspace for remote support

Sign in from the browser, select a device or enter its ID, and open a remote session without switching between unrelated tools.

  • Saved Windows connections
  • Quick connection by ID
  • Remote session history
  • Browser-based administrator workspace
Open IT workspace
Use cases

Remote help for everyday technical tasks

01

Customer support

See the user’s screen and guide them through a technical issue directly.

02

System administration

Connect to a Windows computer for diagnostics, configuration and software support.

03

Help people you trust

Resolve a computer problem remotely when being there in person is not practical.

Questions and answers

Frequently asked questions

What is Supportio?

Supportio is software for remote access and technical support. A user runs Host, and a specialist connects through the administrator workspace.

How is it different from TeamViewer and AnyDesk?

Supportio is an independent remote-support product with its own Host, relay protocol and administrator workspace. The current release focuses on Windows support through ID and password.

How do I connect to a remote computer?

Run Supportio Host on the remote computer, share its ID and temporary password with a trusted specialist, then enter those details in the administrator workspace.

Does Supportio need to be installed?

The Windows Host can start as a portable application. Installation is optional and enables the background service and installed-mode capabilities.

Which operating systems are supported?

The public Host download currently targets 64-bit Windows 10 and Windows 11. The administrator workspace works in a modern browser.

How is a connection protected?

Public traffic uses TLS. The server validates ID and password and enforces session ownership, direction and input permission.

Can the user end a session?

Yes. The Host displays active session state and provides a Disconnect action.

Is Supportio free?

Public licensing and pricing terms have not yet been published, so the website does not make a free or paid-use claim.

Where can I get Host and Admin?

Download Host with the Windows button. IT specialists use Supportio Admin through the browser after signing in.

Jetzt starten

Start working with remote computers today

Download Host for the computer that needs help, or open the administrator workspace to connect.

Bei Supportio anmelden