Assistance à distance Supportio

L’aide est proche. Où que vous travailliez.

Un accès rapide à l’ordinateur pour résoudre les problèmes techniques — simple pour l’utilisateur, pratique pour le spécialiste.

Windows 10/11 · 64-bit · Version 1.0.0

Choose your path

Start in the way that fits your task

Pour les utilisateurs

Besoin de l’aide d’un administrateur système ?

Téléchargez Supportio Host, lancez le fichier et transmettez l’ID et le mot de passe temporaire.

1Télécharger 2Lancer 3Partager l’ID
Télécharger pour Windows Version actuelle 1.0.0
Pour les spécialistes IT

Vous êtes administrateur système ?

Connectez-vous à votre espace pour assister les utilisateurs et gérer les appareils.

  • Toutes les connexions au même endroit
  • Accès rapide par ID
Se connecter au système
Capabilities

Everything needed for remote control

A focused toolkit for connecting to Windows computers, viewing the screen and helping a user remotely.

Remote desktop

View the remote Windows screen and work with it through the active session.

ID and password access

Connect with a persistent device ID and the current temporary password.

Mouse and keyboard control

Input is relayed only inside an active session with explicit input permission.

UAC workflow

Installed Host mode supports switching to the Windows secure desktop for UAC.

Responsive display

The viewer adapts the remote frame to the workspace while preserving input coordinates.

Session control

The Host shows active state and provides a visible action to end the connection.

Processus simple

Connexion sans étapes inutiles

L’utilisateur garde le contrôle et le spécialiste dispose de tout le nécessaire.

  1. 01

    Lancez Supportio Host

    L’application affiche un ID unique et un mot de passe temporaire.

  2. 02

    Transmettez les informations

    L’administrateur les utilise pour créer une session sécurisée.

  3. 03

    Recevez de l’aide

    Le spécialiste se connecte à l’appareil et résout le problème à distance.

Product in action

Work with the remote computer as if it were in front of you

The workspace keeps connection details, the remote screen and session controls in one clear view.

Supportio Admin DESKTOP-OFFICE · 482 913 225 Session connected
100%Ctrl + Alt + Del⛶Disconnect

A representative interface composition based on the current Host and web workspace. Real product screenshots will replace it when available.

Contrôle d’accès

Votre ordinateur reste sous votre contrôle

L’ID de l’appareil et le mot de passe temporaire sont requis. Vous pouvez voir et terminer la session.

Encrypted transport

Supportio uses HTTPS and WebSocket over TLS for public connections.

Connection credentials

The server validates the device ID and current temporary password before a session starts.

Permission checks

Screen and input messages are accepted only for the active session owner and allowed direction.

Visible session state

The user can see an active connection and end it from the Host application.

For support teams

A professional workspace for remote support

Sign in from the browser, select a device or enter its ID, and open a remote session without switching between unrelated tools.

  • Saved Windows connections
  • Quick connection by ID
  • Remote session history
  • Browser-based administrator workspace
Open IT workspace
Use cases

Remote help for everyday technical tasks

01

Customer support

See the user’s screen and guide them through a technical issue directly.

02

System administration

Connect to a Windows computer for diagnostics, configuration and software support.

03

Help people you trust

Resolve a computer problem remotely when being there in person is not practical.

Questions and answers

Frequently asked questions

What is Supportio?

Supportio is software for remote access and technical support. A user runs Host, and a specialist connects through the administrator workspace.

How is it different from TeamViewer and AnyDesk?

Supportio is an independent remote-support product with its own Host, relay protocol and administrator workspace. The current release focuses on Windows support through ID and password.

How do I connect to a remote computer?

Run Supportio Host on the remote computer, share its ID and temporary password with a trusted specialist, then enter those details in the administrator workspace.

Does Supportio need to be installed?

The Windows Host can start as a portable application. Installation is optional and enables the background service and installed-mode capabilities.

Which operating systems are supported?

The public Host download currently targets 64-bit Windows 10 and Windows 11. The administrator workspace works in a modern browser.

How is a connection protected?

Public traffic uses TLS. The server validates ID and password and enforces session ownership, direction and input permission.

Can the user end a session?

Yes. The Host displays active session state and provides a Disconnect action.

Is Supportio free?

Public licensing and pricing terms have not yet been published, so the website does not make a free or paid-use claim.

Where can I get Host and Admin?

Download Host with the Windows button. IT specialists use Supportio Admin through the browser after signing in.

Commencer

Start working with remote computers today

Download Host for the computer that needs help, or open the administrator workspace to connect.

Connexion à Supportio