Assistenza remota Supportio

L’aiuto è vicino. Ovunque tu lavori.

Accesso rapido al computer per risolvere problemi tecnici: semplice per l’utente, pratico per lo specialista.

Windows 10/11 · 64-bit · Version 1.0.0

Choose your path

Start in the way that fits your task

Per gli utenti

Hai bisogno di un amministratore di sistema?

Scarica Supportio Host, avvia il file e comunica ID e password temporanea.

1Scarica 2Avvia 3Condividi ID
Scarica per Windows Versione attuale 1.0.0
Per specialisti IT

Sei un amministratore di sistema?

Accedi allo spazio di lavoro per collegarti agli utenti e gestire i dispositivi.

  • Tutte le connessioni in un unico posto
  • Accesso rapido tramite ID
Accedi al sistema
Capabilities

Everything needed for remote control

A focused toolkit for connecting to Windows computers, viewing the screen and helping a user remotely.

Remote desktop

View the remote Windows screen and work with it through the active session.

ID and password access

Connect with a persistent device ID and the current temporary password.

Mouse and keyboard control

Input is relayed only inside an active session with explicit input permission.

UAC workflow

Installed Host mode supports switching to the Windows secure desktop for UAC.

Responsive display

The viewer adapts the remote frame to the workspace while preserving input coordinates.

Session control

The Host shows active state and provides a visible action to end the connection.

Procedura semplice

Connessione senza passaggi inutili

L’utente mantiene il controllo e lo specialista ha tutto il necessario.

  1. 01

    Avvia Supportio Host

    L’app mostra un ID univoco e una password temporanea.

  2. 02

    Condividi i dati

    L’amministratore li usa per creare una sessione sicura.

  3. 03

    Ricevi assistenza

    Lo specialista si collega al dispositivo e risolve il problema da remoto.

Product in action

Work with the remote computer as if it were in front of you

The workspace keeps connection details, the remote screen and session controls in one clear view.

Supportio Admin DESKTOP-OFFICE · 482 913 225 Session connected
100%Ctrl + Alt + Del⛶Disconnect

A representative interface composition based on the current Host and web workspace. Real product screenshots will replace it when available.

Controllo accessi

Il computer resta sotto il tuo controllo

Sono necessari ID del dispositivo e password temporanea. Puoi vedere e terminare la sessione.

Encrypted transport

Supportio uses HTTPS and WebSocket over TLS for public connections.

Connection credentials

The server validates the device ID and current temporary password before a session starts.

Permission checks

Screen and input messages are accepted only for the active session owner and allowed direction.

Visible session state

The user can see an active connection and end it from the Host application.

For support teams

A professional workspace for remote support

Sign in from the browser, select a device or enter its ID, and open a remote session without switching between unrelated tools.

  • Saved Windows connections
  • Quick connection by ID
  • Remote session history
  • Browser-based administrator workspace
Open IT workspace
Use cases

Remote help for everyday technical tasks

01

Customer support

See the user’s screen and guide them through a technical issue directly.

02

System administration

Connect to a Windows computer for diagnostics, configuration and software support.

03

Help people you trust

Resolve a computer problem remotely when being there in person is not practical.

Questions and answers

Frequently asked questions

What is Supportio?

Supportio is software for remote access and technical support. A user runs Host, and a specialist connects through the administrator workspace.

How is it different from TeamViewer and AnyDesk?

Supportio is an independent remote-support product with its own Host, relay protocol and administrator workspace. The current release focuses on Windows support through ID and password.

How do I connect to a remote computer?

Run Supportio Host on the remote computer, share its ID and temporary password with a trusted specialist, then enter those details in the administrator workspace.

Does Supportio need to be installed?

The Windows Host can start as a portable application. Installation is optional and enables the background service and installed-mode capabilities.

Which operating systems are supported?

The public Host download currently targets 64-bit Windows 10 and Windows 11. The administrator workspace works in a modern browser.

How is a connection protected?

Public traffic uses TLS. The server validates ID and password and enforces session ownership, direction and input permission.

Can the user end a session?

Yes. The Host displays active session state and provides a Disconnect action.

Is Supportio free?

Public licensing and pricing terms have not yet been published, so the website does not make a free or paid-use claim.

Where can I get Host and Admin?

Download Host with the Windows button. IT specialists use Supportio Admin through the browser after signing in.

Inizia

Start working with remote computers today

Download Host for the computer that needs help, or open the administrator workspace to connect.

Accedi a Supportio