Supportio 远程支持

帮助就在身边。 无论您在哪里工作。

快速连接电脑以解决技术问题——用户操作简单,专家使用便捷。

Windows 10/11 · 64-bit · Version 1.0.0

Choose your path

Start in the way that fits your task

用户入口

需要系统管理员的帮助吗?

下载并运行 Supportio Host,然后将 ID 和临时密码告知技术人员。

1下载 2运行 3共享 ID
下载 Windows 版 当前版本 1.0.0
IT 专家入口

您是系统管理员吗?

登录工作空间以连接用户并管理设备。

  • 集中管理所有连接
  • 通过 ID 快速访问
登录系统
Capabilities

Everything needed for remote control

A focused toolkit for connecting to Windows computers, viewing the screen and helping a user remotely.

Remote desktop

View the remote Windows screen and work with it through the active session.

ID and password access

Connect with a persistent device ID and the current temporary password.

Mouse and keyboard control

Input is relayed only inside an active session with explicit input permission.

UAC workflow

Installed Host mode supports switching to the Windows secure desktop for UAC.

Responsive display

The viewer adapts the remote frame to the workspace while preserving input coordinates.

Session control

The Host shows active state and provides a visible action to end the connection.

简单流程

无需多余步骤即可连接

用户保持控制权,技术人员获得快速协助所需的一切。

  1. 01

    运行 Supportio Host

    应用会显示唯一 ID 和临时密码。

  2. 02

    共享连接信息

    管理员使用这些信息创建安全会话。

  3. 03

    获得帮助

    技术人员连接设备并远程解决问题。

Product in action

Work with the remote computer as if it were in front of you

The workspace keeps connection details, the remote screen and session controls in one clear view.

Supportio Admin DESKTOP-OFFICE · 482 913 225 Session connected
100%Ctrl + Alt + Del⛶Disconnect

A representative interface composition based on the current Host and web workspace. Real product screenshots will replace it when available.

访问控制

您的电脑始终由您掌控

连接需要设备 ID 和当前临时密码。您可以查看会话状态并随时结束会话。

Encrypted transport

Supportio uses HTTPS and WebSocket over TLS for public connections.

Connection credentials

The server validates the device ID and current temporary password before a session starts.

Permission checks

Screen and input messages are accepted only for the active session owner and allowed direction.

Visible session state

The user can see an active connection and end it from the Host application.

For support teams

A professional workspace for remote support

Sign in from the browser, select a device or enter its ID, and open a remote session without switching between unrelated tools.

  • Saved Windows connections
  • Quick connection by ID
  • Remote session history
  • Browser-based administrator workspace
Open IT workspace
Use cases

Remote help for everyday technical tasks

01

Customer support

See the user’s screen and guide them through a technical issue directly.

02

System administration

Connect to a Windows computer for diagnostics, configuration and software support.

03

Help people you trust

Resolve a computer problem remotely when being there in person is not practical.

Questions and answers

Frequently asked questions

What is Supportio?

Supportio is software for remote access and technical support. A user runs Host, and a specialist connects through the administrator workspace.

How is it different from TeamViewer and AnyDesk?

Supportio is an independent remote-support product with its own Host, relay protocol and administrator workspace. The current release focuses on Windows support through ID and password.

How do I connect to a remote computer?

Run Supportio Host on the remote computer, share its ID and temporary password with a trusted specialist, then enter those details in the administrator workspace.

Does Supportio need to be installed?

The Windows Host can start as a portable application. Installation is optional and enables the background service and installed-mode capabilities.

Which operating systems are supported?

The public Host download currently targets 64-bit Windows 10 and Windows 11. The administrator workspace works in a modern browser.

How is a connection protected?

Public traffic uses TLS. The server validates ID and password and enforces session ownership, direction and input permission.

Can the user end a session?

Yes. The Host displays active session state and provides a Disconnect action.

Is Supportio free?

Public licensing and pricing terms have not yet been published, so the website does not make a free or paid-use claim.

Where can I get Host and Admin?

Download Host with the Windows button. IT specialists use Supportio Admin through the browser after signing in.

开始使用

Start working with remote computers today

Download Host for the computer that needs help, or open the administrator workspace to connect.

登录 Supportio